Abuse Mailbox - VMRay

Combat Targeted Email Threats with Powerful Abuse Mailbox Automation
VMRay is our deep analysis solution that helped us reduce the workload of our manual analyses by 90%.
Global Top 3 Cyber Security
IR Services Provider
With auto-forwarding feature, VMRay automatically scans and detonates phishing emails. The time our analysts need to analyze phishing is nearly halved.
Life Fitness
Brad Marr | CISO & Senior Director
With VMRay, we are able to handle analysis of huge numbers of submissions with ease in an automated way. This creates enormous value for our company.
Cyber Security Team Lead
A Leading Global Tech Company
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Boost your confidence
against phishing campaigns.

According to the FBI Internet Crime Report, Email threats are continuously evolving and representing the largest financial losses.

Chances are, there are many tedious tasks that slows down your Incident Response processes against threat actors. Due to the evolving nature of email threats, many organizations today not only put a special flag marking all incoming external emails but also ask users to report any message that has somehow gone undetected.

In large organizations the number of potentially harmful emails reported to the abuse mailbox might reach thousands daily. Manual processing of such messages, can take up to an hour per single email. 

Time consuming
manual processes


Long queues of
reported emails





IR Mailbox from VMRay Analyzer help you get reliable results of analysis within minutes! Here’s how:

24/7 always-on
email protection

Let VMRay lighten the load for incident response and remediation processes through using the power of automation.

For a seamless experience, IR Mailbox from VMRay can easily be integrated with your existing SOC workflow and technology stack such as SIEM, SOAR, Office 365 or ticketing solutions. Unparalleled detonation capabilities of VMRay ensures no unknown threat would go unnoticed.

We left no stone unturned through studying every piece of content from the message, following every link it contains and analyzing every website it opens.

Quick analysis
and detection

VMRay Analyzer allows you to safely validate all suspicious emails so that results come in minutes at no human effort.

When the analysis is performed, user can be informed automatically about the result. With VMRay IR Mailbox, you can avoid creating another complex long-running process to analyze suspicious emails and focus on what matters most.

It enables you to save your time for only unknown malware threats and disruptive phishing campaigns requiring high level of attention.

Turn your users 
into your allies

Users today are #1 target of attackers and most cyber attacks start with email.

As part of company-wide training programs for phishing awareness, employees are encouraged to report suspicious emails to the security teams. VMRay allows you to facilitate an easy to use self-service submission experience with minimal response time that drastically reduce the number of false positive submissions over time.

Abuse Mailbox automation will eliminate manual email forwarding, incoming calls to SOC, user frustration and risky clicks on the graymail due the long waiting time.

Leverage rich feature set to
mitigate email threats at speed.

Model Engineering at VMRay

Flexible deployment
On-premise or Cloud

Microsoft Outlook Plugin

threat Intelligence

threat analysis

Easy and quick


Further integration
with SOAR

Now what?
Get hands-on with VMRay.

Fill out the form to request your FREE VMRay Analyzer trial today:

Why VMRay: Connect with Ease

VMRay’s out-of-the-box integrations make it easy to unlock the full potential your security stack:
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Explore our insights


How to detect malicious emails with IR Mailbox

Watch a 3-minute demo to see how VMRay Analyzer’s IR Mailbox works.


VMRay Analyzer for Reliable Security Automation

Explore all security automation use cases that help you can benefit.


Automated Phishing Threat Analysis

Watch the webinar recording from SANS Cyber Solutions Fest.

Calculate how much malware false positives are costing your organization:
Malware False Positive Cost Calculator