Sales Operations Specialist (M/F/D)

Our Sales Operations Team provides support essential to the productivity of the sales organization and collaborates closely with internal stakeholders to be sure appropriate objectives and priorities are met. The team focuses on processes and best practices ensuring the sales organization can work efficiently while focusing on business growth. In this role, the Sales Operations Specialist (M/F/D) will be integral in ensuring the efficient execution of sales processes while maximizing the use and performance of our CRM and sales tools. This role will report to the Head of Sales Operations and Enablement.

Why VMRay?

•  Competitive Salary and benefits

• Monthly Commission and regular sales incentives

• Career opportunity, advancement and development

• Regular company celebration events

• Achievement, recognition and awards

• Be part of a dynamic hyper-growth, exciting team

•  Flexible remote working

At VMRay, our purpose is to liberate the world from undetectable digital threats. Led by reputable cyber security pioneers, we develop best-of-breed technologies to detect unknown threats that others miss. We empower organisations to augment and automate security operations by providing the world’s best threat detection and analysis platform. We help organisations build and grow their products, services, operations, and relationships on secure ground that allows them to focus on what matters with ultimate peace of mind. This, for us, is the foundation stone of digital transformation.

• Be the point of contact for the sales team for training and troubleshooting as it relates to our sales tools and CRM (Salesforce.com)

• Assist the Sales Operations team to develop and maintain a strategy to drive business growth

• Support the sales team in identifying and resolving issues and bottlenecks in the sales process and provide support to ensure sales opportunities are being maximized

• Work with the team in the development of our knowledge library as it relates to Salesforce.com

• Collaborate with cross-functional teams, including Marketing, Finance, Product, and Operations to ensure alignment and support of sales initiatives and CRM needs

• Ensure that the sales team is equipped with the necessary tools, resources, and training to effectively execute the sales process and meet sales targets

• Maintain accurate and up-to-date sales data in Confluence and SFDC, ensuring data quality and consistency

• Support ad hoc sales-related projects and initiatives as needed

• Minimum of 1-2 years of experience with Salesforce.com

• Bachelor’s degree in Business, Marketing, or related field
  

• At least 1 -2 years of experience in Sales Operations or a similar role
  

• Experience with managing projects of various size and scope
  

• Ability to analyze data and provide insights to the sales team
  

• Demonstrate ability to develop and maintain sales reports and dashboards
  

• Experience working with Confluence is beneficial

Massachusetts