User-reported phishing automation for efficiency and context - VMRay

Autonomous phishing:

Empowering SOC teams with context & efficiency.

Learn how to bring contextual understanding to phishing challenges and improve the efficiency of your SOC team through effective automation of user-reported phishing.

Table of Contents

Challenges of the SOC team

In the ever-evolving landscape of cybersecurity, SOC (Security Operations Center) teams face numerous challenges in their mission to protect organizations from threats.

To effectively address these challenges, it is crucial to understand the specific pain points that SOC teams encounter. In this section, we will explore the key problems that SOC teams encounter on a regular basis.

Challenges faced by SOC teams include:

 
Overwhelming Alerts & Suspicious Emails:

SOC teams grapple with an overwhelming number of alerts and suspicious emails flooding their systems. The sheer volume of notifications makes it difficult to prioritize and respond to potential threats promptly.

 
Lack of In-Depth Understanding:

Time constraints and limitations with existing tools hinder SOC teams’ ability to gain a comprehensive understanding of threats. This lack of in-depth insight impairs their analysis and response capabilities.

 
Slow and Reactive Threat Analysis:

Complex sandbox reports and manual analysis processes contribute to slow and reactive threat analysis. SOC teams require faster and more proactive approaches to identify and mitigate security incidents.

 
Insufficient Context and Intelligence:

Without comprehensive context and threat intelligence, SOC teams struggle to make informed decisions and take proactive measures. The lack of actionable information hampers their ability to effectively defend against threats.

 
Inefficient Security Automation:

The cumulative effect of the aforementioned challenges results in inefficient security automation. SOC teams find it challenging to automate security tasks effectively, leading to increased workload and reduced operational efficiency.

By addressing these challenges head-on, SOC teams can strengthen their cybersecurity capabilities and proactively defend against a wide range of threats.

Automation for user-reported phishing: Overcoming the limitations of traditional playbooks

In the realm of user-reported phishing incidents, traditional playbooks often fall short in addressing the evolving tactics used by threat actors. This section delves into the limitations of these playbooks and highlights the pressing need for additional intelligence and dynamic analysis to effectively combat phishing attacks.

The limitations of traditional playbooks:

Parsing Challenges:

Traditional playbooks encounter difficulties when parsing emails that contain links disguised within words, PDFs, or other documents. These hidden links evade detection and hinder accurate analysis, leaving organizations vulnerable to potential threats.

Reputation Analysis Gaps:

While traditional playbooks offer reputation analysis for sender domains, IP addresses, links, and attachments, they often fail to account for redirects, password-protected attachments, and freshly created links. This limitation leaves organizations exposed to malicious activities that go unnoticed in reputation-based checks.

Inadequate Link and Attachment Analysis:

Traditional playbooks primarily rely on querying VirusTotal for link and attachment hashes. However, this approach neglects the identification of drive-by downloads, socially engineered downloads, or delayed payload activations, leaving security teams unaware of potential risks.

The Need for Additional Intelligence and Dynamic Analysis:

To effectively address advanced phishing attacks, additional measures are necessary. Reputation analysis and VirusTotal querying alone are insufficient. Organizations require dynamic analysis to gain deeper insights into both attachments and links, enabling a comprehensive understanding of potential threats.

By incorporating advanced sandboxing technology and dynamic analysis capabilities, organizations can leverage VMRay’s platform to analyze phishing threats at scale. This virtual analyst empowers security teams by automatically analyzing submitted samples, filtering out the noise, and providing clear and actionable insights. With VMRay, organizations gain the contextual information necessary for reliable, definitive verdicts, allowing them to activate automation playbooks with peace of mind.

Leveraging VMRay’s next-generation malware sandbox: Analyzing phishing threats at scale

In this section, we delve into the powerful capabilities of VMRay’s platform, specifically its next-generation malware sandbox. By leveraging this advanced technology, organizations can analyze phishing threats at scale, gain clear insights, and obtain reliable verdicts that enable the activation of automation playbooks with confidence.

 
Analyzing Phishing Threats at Scale:

VMRay’s platform serves as a virtual analyst, equipped with automated and advanced malware analysis skills. Security teams can seamlessly submit files, URLs, or emails to the VMRay platform through various methods, including built-in connectors with major EDR, XDR, SOAR, SIEM vendors, or email service providers. Additionally, Rest API capabilities allow for automated submission and result retrieval, while a web UI enables manual submission.

 
Clear Insights and Reliable Verdicts:

Upon submission, VMRay’s platform conducts a comprehensive analysis of the submitted samples. It filters out noise, allowing security teams to focus on genuine threats. The platform goes beyond traditional sandboxing by observing and logging the complete behavior of the malware or phishing sample in a safe environment. By remaining invisible to the threat, VMRay captures all real activities and malicious behavior, providing clear insights and actionable information for further analysis.

 
Activating Automation Playbooks with Confidence:

With VMRay’s platform, security teams gain reliable, definitive verdicts that enable the activation of automation playbooks. By leveraging the platform’s in-depth analysis and contextual information, organizations can confidently automate security processes, saving valuable time and resources. VMRay’s platform empowers SOC teams to make informed decisions and respond effectively to phishing threats, all while maintaining peace of mind.

By incorporating advanced sandboxing technology and dynamic analysis capabilities, organizations can leverage VMRay’s platform to analyze phishing threats at scale. This virtual analyst empowers security teams by automatically analyzing submitted samples, filtering out the noise, and providing clear and actionable insights. With VMRay, organizations gain the contextual information necessary for reliable, definitive verdicts, allowing them to activate automation playbooks with peace of mind.

Analyzing a suspicious email:
A sample analysis of an email through VMRay

Let’s explore the seamless submission process of user-reported phishing emails directly from Microsoft Outlook to the VMRay platform, demonstrating how simplicity and effectiveness converge to enhance security operations.

See VMRay in action.
Start maximizing the value of your user-reported phishing automation.

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